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Posts Tagged ‘Service levels’

Looking for a Cleaning Company who lives up to their Promises

Tuesday, March 15th, 2011

When you are looking for a new cleaning company, you want a cleaning company who live up to their promises.

At Shipshape Cleaning, we do.  We provide you with the very best service that you deserve.

We are experienced in dealing with TUPE situations and provide full management and training for TUPE staff. 

We assess your cleaning needs and tailor our cleaning service to your needs.  We do not try and offer a one size fits all service, we appreciate that your contract is individual and your needs differ from other contracts we have.

We provide extra services and make recommendations to enhance your building.  Some of these services we price accordingly, some services are free of charge, and we see them as an added bonus to your contract.

We deal swiftly with any problems you have on site.  Whatever your problem we are here to help and can provide solutions. 

We communicate fully with our clients and provide each one of them with a Communication book, regular management visits, client review meetings and an instant response to emails or phone calls.

Could this be the level of service you are looking for….?

Is your office looking Shipshape?

Monday, May 24th, 2010

We hope your office is looking Shipshape, but if it isn’t then give us a call on 01494 468989.

Shipshape Cleaning are an independent contract cleaning company which operates in Bucks, Berks, Oxon and surrounding areas.

We can offer our clients the following services:-

  • Office Contract Cleaning
  • Builders Cleans
  • Regular Window Cleaning Schedules
  • Carpet Cleaning Schedules
  • Washroom Rentals
  • Dust Control Mats
  • Ground Maintenance
  • Office Plants

We are happy to look at all your office cleaning and building requirements, and provide you with all the services you need to keep your office looking in tip top condition.  Take a look at our Free Cleaning Audit on the website.  The advantage of using us is all the costs are all on one monthly invoice.

We are totally committed to working in partnership with our clients and cleaning teams. We pride ourselves in the supply of the most efficient reliable cleaners to work on your behalf. We have an extensive portfolio of clients and an enviable record of retaining them. You can be confident that your cleaning requirements are being met.

Whatever you choose you will be impressed with our approach and standards.

Give Shipshape a call today or take a look at our website www.shipshapecleaning.co.uk and we will have you back in Shipshape condition in no time.

Now IS the time for change…

Monday, May 17th, 2010

We’ve changed our Government, so is it time to change your Cleaning Contract?

  • Are you looking at your contracts right now, does your contract need reviewing?
  • Are your expectations being met, as you shouldn’t settle for second best. We have the highest cleaning standards within the industry.  If you are not getting this from your current contractor then give us a call on 01494-468989. Also you can download our free cleaning audit.
  • Have you had the same Cleaning Contract for a while?
  • Do you have good communication with your cleaners and cleaning company?
  • We use an automated timecard system for all our cleaners to ensure that we are delivering the cleaning service you are paying for.

So what makes Shipshape Cleaning the exception?  The answer to this is three fundamentals:

  • The quality of management applied to each contract
  • Our commitment to quality throughout everything we do
  • The investment we make in training to ensure we maintain our standards

Along with these three areas you will also find we have a flexible approach to our clients and contracts. We can tailor make a service that fits your particular requirements.

Interested to know what we can offer and have any questions, then give us a call today – 01494 468989, or take a look at our exciting website.

We ARE the way forward.

The C word is for Cleaning – not Cuts!

Monday, October 5th, 2009

Cuts is a bit of a buzz word these days in the press with the labour government making cuts, cuts, cuts….

Cleaning is obviously an essential part of the facilities management in a building and when managed properly provides an essential service in the workplace.  Cleaning is essential to:

- Keep the building in tip top condition

- To provide a clean environment for employees to work in

- To give a good impression to visitors to the office

- To eliminate some H&S issues in the workplace

Cleaning services are very often scrutinized as part of the financial budget process and there is always a need to justify your cleaning expenditure.

At Shipshape we look at ensuring that throughout the contract you get an efficient service that is well managed and adds value to your business.

From initial contact, to the review of existing arrangements and tender, throught to the set up of the new site we aim to provide the best service for your budget.

We use an automated timecard system for all our cleaners to ensure that we are delivering the cleaning service you are paying for.

Our Area Manager reviews our sites regularly to deal with stock, training, inductions and working methods.

We employ experienced cleaners with a good working history and references to work in our teams.  We also value our staff and pay above the minimum wage and have incentive schemes in place to reward the hard work of our staff.

We use a variety of products to do the job, using the Microfibre cloth system, environmentally friendly cleaning products where possible and we always ensure that our teams have the products to clean a site and keep it clean and presentable.   

If you need to review your site cleaning, check out our website:

www.shipshapecleaning.co.uk and download our FREE Cleaning Audit from our home page.

Automated Timecard System – Now Live!

Tuesday, July 28th, 2009

With effect from 27th July, our new automated timecard system went live!

All of our sites now run this new system and all cleaning operatives have been thoroughly trained.

We pride ourselves as a company on continual improvements which, not only improve our internal systems, but the service we provide our clients.

As part of this new system, Shipshape Cleaning receive notification when cleaners have not clocked in, so we can ensure that cover is arranged in time to provide a seamless service to our clients.  We can also ensure that clients receive the cleaning service they are paying for.

Don’t forget to keep a regular check on our news blog for further improvements we are planning this year….