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Posts Tagged ‘Cleaning customer service’

Looking for a Cleaning Company who lives up to their Promises

Tuesday, March 15th, 2011

When you are looking for a new cleaning company, you want a cleaning company who live up to their promises.

At Shipshape Cleaning, we do.  We provide you with the very best service that you deserve.

We are experienced in dealing with TUPE situations and provide full management and training for TUPE staff. 

We assess your cleaning needs and tailor our cleaning service to your needs.  We do not try and offer a one size fits all service, we appreciate that your contract is individual and your needs differ from other contracts we have.

We provide extra services and make recommendations to enhance your building.  Some of these services we price accordingly, some services are free of charge, and we see them as an added bonus to your contract.

We deal swiftly with any problems you have on site.  Whatever your problem we are here to help and can provide solutions. 

We communicate fully with our clients and provide each one of them with a Communication book, regular management visits, client review meetings and an instant response to emails or phone calls.

Could this be the level of service you are looking for….?

Cleaning Contract Review Time?

Monday, February 1st, 2010

Are you looking at your contracts right now?

Does your cleaning contract need reviewing soon? 

Are you fed up with the lack of service, cleaning standards or management of your cleaning contract?

Would you like the cleaning contract to practically manage itself?

Shipshape Cleaning can offer a two-fold approach to helping you to review your cleaning contract.

1. You can download our FREE Cleaning Audit Form from our website homepage and go round your site and assess all the areas of the contract yourself, alternatively;

2. We are able to offer a full review of your cleaning services.  We will go through the whole building looking at the areas that are regularly cleaned including washrooms, kitchens, meeting & conference rooms.  We would then put a unique service schedule together covering all areas.  We can accurately gage how many cleaners are needed to provide the best service for your site and provide you with a quotation to provide a good service for a fair price.

We will also give you quotations for additional services if you are reviewing other services such as:

  • Washroom Rentals
  • Carpet Cleaning ad-hoc or on a regular schedule
  • Window Cleaning on a regular schedule
  • Mat Rental
  • PAT & Electrical testing

We commit to regular visits to your cleaning team in the evenings and we have quarterly reviews with you the client to ensure you are getting the service you expect and any special requests or issues are acted upon.

We cover all areas of Buckinghamshire, Berkshire, Oxfordshire and some areas on the outskirts of London.

Call or email us today if you feel we can be of assistance.